Our response to the COVID-19 health crisis

To our valued customers,

 

Our thoughts are with you, your businesses and families during this unprecedented time.

I would like to use this opportunity to assure you of the continued support that you can expect from us as we navigate through the COVID-19 health crisis.

Currently our staff are taking preventative health measures whilst we continue with factory-based operations in Murwillumbah. It may, however, be necessary over the coming week to have all non-essential factory staff commence work from home.

Our intention is to continue manufacturing operations, unless we are instructed by the government to desist, or it becomes unsafe to continue operations.

We will continue to monitor the situation and will be maintaining a consistent line of communication with you and will advise when there are any changes to our current operational situation.

For the moment we remain open for business and have prepared for possible impact scenarios.

With the first indication that there may be a global supply chain shock we took precautions and negotiated with our suppliers early and have procured an additional 6-month supply of raw materials to ensure that we have the capacity to meet market demand.

This will allow us to continue to support our loyal Australian clients.

Our dedicated sales team are committed to providing ongoing service to our customers and are available via phone and email for quotes, orders and general enquiries.

We’re proudly Australian and committed to our ongoing support to the domestic market as well as to our local community.

In times like this Australians band together, and we’ll continue to play our part to ensure that you and your projects are supported with great Australian made GRC products.

We appreciate your continued support and patience during these uncertain times and hope that you and your family stay safe and healthy.

 

Chris North

Co-founder and CEO