Frequently asked questions
What is GRC (Glassfibre Reinforced Concrete)?
Glassfibre Reinforced Concrete (GRC) is a mixture of concrete (cement, sand and other additives) and alkali resistant glass fibres that is combined during manufacturing, using specialist equipment, to create strong yet lightweight products. The glass fibre strands are used to reinforce the concrete mixture whilst reducing its weight.
How is GRC different to Fibreglass (FRP)?
Glassfibre reinforced concrete (GRC) differs from fiberglass in that cement mortar is used instead of a plastic resin to encapsulate the glass fibre strands. Plastic is more lightweight than concrete, but less durable.
Do you deliver?
Yes, we deliver Australia-wide.
We typically use furniture removalists for delivery of small to medium-sized pots and planter boxes. The products are wrapped in blanket pads to protect them during transit. For larger items that cannot easily be carried, or where large quantities are required, we package and palletise the planters and deliver them to site using a semi or crane truck. You will need a forklift on your end for unloading, or re-delivery fees via an
eligible vehicle for unloading will apply. These delivery costs will be included in your quote.
Where are you located and what are your hours?
All of our products are proudly Australian made at our factory in Murwillumbah, Northern New South Wales. We are located just South of the Queensland border, with easy access to the Gold Coast and Pacific Highway.
Our office is open Monday to Friday from 8am to 4pm.
Are your products available ex-stock?
All of our products are made to order according to your specific requirements, like integral concrete colour, painted finishes or timber and feet options. We offer short lead-times and are committed to assist you in meeting your project deadlines. Some of our more popular product ranges are now available for immediate delivery, contact our sales team to discuss how we can help you achieve your project deadlines.
Where can I view your products?
Some of our products can be viewed at our factory in Murwillumbah, NSW by appointment. If you are unable to visit our factory we can arrange for the delivery of sample tiles to you.
These Glassfibre Reinforced Concrete (GRC) tiles serve as an example of our product finish and our four standard colours. Our landscape pots, planters and street furniture ranges have been used in public space installations Australia wide. Visit our projects page to identify an installation close to you.
Can I use your products indoors?
Our Glassfibre Reinforced Concrete (GRC) products can be used both indoors and outdoors. The contemporary and timeless design of our product ranges suite a variety of applications, whether it is used inside or outside.
How heavy are your products?
Glassfibre Reinforced Concrete products are more lightweight compared to traditional pre-cast concrete as the wall thickness is between 10 and 20mm compared to solid concrete. The weight of each product is provided on its relevant product page on our website for ease of reference and installation planning.
What product warranty do you provide?
With normal usage our products will last for years due to our strict manufacturing standards. We provide a four-year warranty on our entire product range. Visit our Downloads page for a copy of our warranty.
Do you offer custom or bespoke product solutions?
Yes, custom designed products and projects are some of the most rewarding aspects of what we do. We work collaboratively with you to resolve your designs or design concepts. We then manufacture your design and can modify the dimensions of some of our planters.
Please contact us to discuss your specific requirements.
Can I permanently install a seating product?
Many of our seating ranges have downward facing ferrules that allows for permanent installation. Alternatively, they can be fastened down using polyurethane adhesives. These seating ranges are: Pod, Pebble, Boulder, Segment, Deco, Flinders, Twig, Bikki and Flex.
Please contact us should you need ferrules embedded in any of our other seating ranges to suit your project requirements.
You can refer to our Seat Fixing Guide for more information.
How do I maintain GRC landscape products?
Our products are durable and require minimal maintenance. Their surface can be cleaned with a damp cloth and fine scouring pad using mild soap-based cleaning products. Abrasive cleaning products and strong chemicals should not be used.
You can refer to our Cleaning and Maintenance Guide available on our Downloads page for more information.